![]() ![]() Looking back, we can now imagine that guests held off their visits and vacation until Rise of the Resistance opened. ![]() However, when Galaxy’s Edge opened, it didn’t initially draw the crowds that they expected. You could get in a virtual line, go enjoy other things, then come back when there was room for you in the land. So, when Disney introduced the virtual queue for Star Wars: Galaxy’s Edge, guests were understandably relieved. Long wait times lead to low guest satisfaction and lower profit for Disney. Why? You’re not out in the parks enjoying other things and, more importantly, you’re not spending money on souvenirs and food. Not only is that bad for you, but it’s also bad for Disney. If you’re waiting in line, you’re not doing other things. What’s the longest you’ve ever waited in line for an attraction? It’s likely that you’ve waited hours considering that, even on a good (low crowd) day, wait times for popular attractions can creep well over an hour. ![]()
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